Contractors Growth LLC — Terms & Conditions

These Terms and Conditions ("Agreement") govern your use of the services provided by Contractors Growth Partner LLC ("CGP", "we", "us", or "our") located at cgpsystems.io. By engaging our services, completing our onboarding form, or submitting payment, you ("Client") agree to be bound by this Agreement in its entirety.

1. Services

CGP provides pay-per-lead SMS marketing services to residential contractors operating in the home services industry, including but not limited to turf installation, painting, landscaping, and hardscaping. Services include outbound SMS campaign management, lead generation, and campaign optimization on behalf of the Client.

2. Campaign Registration & EIN Authorization

By submitting your Employer Identification Number (EIN) through our onboarding process, you expressly authorize CGP to register and operate SMS marketing campaigns on behalf of your business using your EIN and business identity. You represent and warrant that: (a) you are authorized to provide this EIN; (b) the EIN belongs to a legally registered business entity; and (c) your business is in good standing in its state of registration. CGP will use your EIN solely for the purpose of registering 10DLC SMS campaigns in connection with the services provided to you.

3. TCPA Compliance & Client Liability

Client acknowledges that SMS marketing campaigns may be subject to the Telephone Consumer Protection Act (TCPA), state equivalents, and applicable carrier regulations. Client assumes full responsibility for ensuring that the campaigns operated on their behalf comply with all applicable federal, state, and local laws governing outbound communications in their service areas. Client agrees to indemnify, defend, and hold harmless CGP, its owners, employees, and agents from and against any claims, damages, fines, penalties, or legal fees arising from or related to TCPA claims, regulatory actions, or consumer complaints connected to campaigns run on Client's behalf using Client's business identity and EIN.

4. Lead Delivery

CGP will make commercially reasonable efforts to deliver leads within 1–7 business days of campaign launch. Lead volume and delivery timelines may vary based on campaign targeting, market conditions, carrier performance, and other factors outside of CGP's control. CGP does not guarantee a specific number of leads within any given timeframe beyond what is outlined in the Client's agreed lead package.

5. Lead Quality & Credits

CGP is committed to delivering qualified leads — homeowners who expressed interest in the Client's services. Lead credits may be requested under the following conditions:

(a) The credit request is submitted within 7 days of the lead being delivered.

(b) The Client provides documented proof that the homeowner was unresponsive after a minimum of three contact attempts, or that the homeowner explicitly stated they are not interested.

(c) Credits are issued at the sole discretion of CGP upon review of submitted documentation. Submission of a credit request does not guarantee approval.

Credits are applied as account credits toward future lead packages and are not redeemable for cash.

6. Payment

All sales are final. Payment is due at the time of purchase or as otherwise agreed in writing. CGP accepts payment via approved payment methods. Declined or failed payments may result in paused or terminated campaigns. Client is responsible for ensuring payment information remains current and valid.

7. Refunds

All sales are final and no refunds will be issued except as follows: if no leads are delivered within 14 calendar days of campaign launch, Client may submit a written refund request to [email protected]. Refund eligibility is subject to review and issued solely at the discretion of CGP. Approved refunds will be processed within 10 business days. For full details, see our Refund Policy at cgpsystems.io/refund-policy.

8. Limitation of Liability

To the maximum extent permitted by law, CGP's total liability to Client for any claim arising out of or related to this Agreement shall not exceed the total amount paid by Client to CGP in the 30 days preceding the claim. CGP shall not be liable for any indirect, incidental, consequential, or punitive damages.

9. Termination

Either party may terminate services with written notice. Upon termination, any outstanding leads in active campaigns will be delivered through the end of the current campaign cycle. No refunds will be issued for unused portions of a lead package except as outlined in Section 7.

10. Governing Law

This Agreement shall be governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Illinois.

11. Entire Agreement

This Agreement, together with the Refund Policy and Privacy Policy available at cgpsystems.io, constitutes the entire agreement between the parties and supersedes all prior discussions, representations, or agreements. CGP reserves the right to update these terms at any time. Continued use of services following notice of changes constitutes acceptance.

Questions? Contact us at [email protected].